English
EnglishFrançaisEspañolDeutschPortuguês
Customer Success Teams

Increase customer retention and growth

Connect with customers at the right time to prove value, increase satisfaction, and build your reputation.

Increase customer retention and growth

Deliver value for lasting partnerships

Keep and grow

Remind customers why they chose you: accelerate onboarding, improve health scores, and boost renewals and revenue growth.

Why Calendly

Support more customers and grow faster with easy scheduling

Deliver your best customer experience
Build trust and loyalty

Deliver your best customer experience

Meet 1:1 to build relationships, co-host meetings with teammates to support customers’ needs, bring groups together for training, book your next meeting in real-time, and use Meeting Polls to get everyone together.

Connect customers with the right expert
Gain a competitive advantage

Connect customers with the right expert

Improve your response and resolution times. Route customers to a specific specialist or customer advocate for answers or round robin meetings among CS reps to solve needs faster.

Offer always-on support at scale
Improve customer health

Offer always-on support at scale

Allow customers to book meetings from your website, select the exact meeting they need (e.g., pricing discussion, training, support), or direct them to a resource center when a meeting isn’t required.

Stay top of mind with your customers
Keep customers engaged

Stay top of mind with your customers

Automate communications before and after meetings to keep customers informed. Send pre-meeting reminders to reduce no-shows and post-meeting follow-ups to share resources and request feedback.

Easy scheduling ahead

Calendly’s features for customer success

Improve response times

Improve response times

Add a booking page on your website so customers can reach you when they have a question or need support.

Route customers to the right place

Route customers to the right place

Screen incoming requests and route customers to different support reps or their dedicated CSM.

Integrate with Salesforce and other CRMs

Integrate with Salesforce and other CRMs

Update customer accounts and contacts in real-time without spending time on data entry. Book meetings directly from CRM records.

Automate meeting reminders and follow-ups

Automate meeting reminders and follow-ups

Send email or text reminders before any meeting, then automatically follow up post-meeting to share resources, send a "thank you" note, or request their feedback with a survey.

Book without interrupting your flow

Book without interrupting your flow

Quickly find the right scheduling link at the right time, and share your availability from your inbox, LinkedIn, customer management tool, and more.

Stay one step ahead with customers

Stay one step ahead with customers

Skip the scheduling link when you’ve already decided on a time. Instantly book your next meeting, or book on behalf of a teammate for smooth handoffs.

Build your best experience

Build your best experience

Manage events that your team uses and sync event templates to ensure everyone follows your customer best practices.

Access data to keep improving

Access data to keep improving

Discover your activity and trends — such as popular meeting times, top performers, in-demand meeting types, and more.


Bring your tech stack together

Stop spending time on admin tasks or scheduling meetings, and instead fully focus on serving customers by connecting your CS tools.

View all integrations
Zoom integration
Salesforce integration
Google Calendar integration
Slack integration
Microsoft Teams integration
Gmail integration
Outlook integration
Chrome integration
Firefox integration
HubSpot integration
Microsoft Dynamics
Marketo integration
Pardot
LinkedIn integration
Intercom integration
Zapier integration
Gong
Google Analytics

“We can get meetings booked with just a few clicks. Calendly also enabled us to implement Gainsight, so we can automate touchpoints, get insights on our customer journey, and make more informed decisions.”

Alek RelyeaManager, Customer Success, HackerOne
Improved customer adoption retention

Put your customers on the path to success

The Old Way

Low customer health from:

  • Missing handoffs between Sales & CS

  • Conflicts to schedule intro call

  • Slow support ticket resolution time

  • Icon Circle X

    Engagement drop-off

  • Icon Circle X

    Delays in responding to customers

  • No-shows & cancellations


The New Way

30% increase in retention

  • Seamless team coordination

  • Co-host with your team & use meeting polls

  • Instantly route to first available Support Rep

  • Meet at key milestones

  • Offer special times for an urgent need

  • Automatically send reminders & follow-ups


Pricing Plans

Get what you need to hit your goals: make scheduling easier and deliver a better meeting experience for all, while connecting your tech stack and staying secure.

Teams Plan

When your team needs to align on a scheduling process and collaborate efficiently.

$16

/seat/mo

Try for Free
Enterprise Plan

For teams who need enterprise-level security, admin control, and support. Includes enterprise-grade procurement.

Starts at
$15k

/ year

Talk to sales

Ready for better customer interactions?