How leading designers at Calendly, Grammarly, and Loom learn from customer research

Curious how the best designers leverage research to create better designs and improve the customer experience? Join product and design leaders from Calendly, Grammarly, and Loom to discover how they use customer research to build productivity software millions of people love. You’ll learn:

• The importance of meeting with customers — from early in the product design cycle to shipping and beyond — to get their feedback

• Ways to address challenges of feature adoption and customer research

• How to mindfully design for extension users seeking integrated workflows and productivity