Callie scheduling FAQs
Beta
Callie™ is currently in private beta for select users. Sign up for early access.
Go to the Callie settings page to enable or disable Callie.
Note: Deleting an event type does not turn Callie off.
Callie uses your default meeting type (Event Type) when scheduling.
To update your default:
- Open Settings → AI → Callie
- Select a new default Event Type
- Select Save changes
You can also ask Callie to use a different meeting type in your email:
- "Callie, use my Consultation event type."
- "Callie, schedule from my Demo event type."
When you ask Callie to use a specific event type, refer to it by name plus "event type." This helps if you have multiple events with similar names. For example, say "30 minute meeting event type" instead of just "30 minute meeting."
No. Callie works within your existing settings. It uses your availability, meeting preferences, and Event Types as they are. It won't override or update any of your setup.
Callie also won't make changes to your schedule without your approval. You review and confirm updates before anything is booked or modified.
Callie changes the location for that meeting only. Your default settings stay the same. If the location requires information from your invitee (like a phone number), Callie will ask them for it before confirming the booking.
Either usually works.
- Reply with a time: Best for quick scheduling
- Use the link: Required if your Event Type includes booking questions
You can include this in your message: "You can reply with one of the times below, or use the link to choose another."
You can ask Callie to share times in a specific time zone: "Show times in Eastern Time."
If your invitee has used Calendly before, Callie may already know their time zone. It may display times in their local time automatically.
Only the first Callie added to an email thread will work. If someone else adds Callie after that, their version won't respond.
Callie connects to the email address you use to login to Calendly. When you send an email from that address and add Callie, it recognizes you as the sender.
Not at this time. Callie's name is set across your Calendly workspace.
Callie uses your scheduling data to suggest meeting times, draft responses, and manage bookings. It only uses the information needed to support scheduling and improve your experience.
Callie works directly with your Calendly account. Your schedule, preferences, and limits all come from your existing settings. Callie won't offer a time that isn't available, and it won't make any changes without your approval.