Calendly, March 30, 2020
We have two brand new updates to share with you! We’ve released text reminders to help reduce no-shows and a Google Analytics integration to improve campaign conversion tracking.
Invitee notifications, including email and text (SMS) reminders, are now included in Calendly's powerful Workflows.
Email reminders have always been a great way to stay in contact with invitees and keep attendance rates high. Now we’re offering another method to get in touch with invitees through automated text reminders. Customize the content of the reminders so your invitees have the most important information prior to the meeting.
Here are just a few reasons you may want to start using text reminders:
Eliminate the pain of no-shows that can prevent sales teams from meeting their quota
Maintain great relationships and keep your clients on track with onboarding sessions and status calls
Make sure your candidates have the best possible experience without confusion prior to an interview
Text reminders can be enabled by users with a Pro account. When editing invitee notifications in any event type, turn on text reminders. When your invitee is scheduling, they will see a field to enter their phone number to receive text reminders.
With our new integration, you can track each step of the scheduling process for your events in Google Analytics, including when an invitee:
Lands on your Calendly scheduling page
Chooses an event
Selects a day
Selects a time
Confirms a meeting
Create a goal in Google Analytics to record scheduled meetings as conversions so you can assess campaign sources and performance. Now you can see which campaigns are driving the most meetings (and getting you closer to your bottom line) to make improvements based on the insights.
This integration is available to owners and admins on Pro accounts. To get started, visit your admin settings within Google Analytics and locate your tracking ID by choosing your preferred account and the specific property you’d like to track. Click tracking info and find your ID under tracking code. Return to Calendly, navigate to your integrations page and select Google Analytics. Paste your tracking ID and save to complete setup.
Learn about our new feature that automates confirmations, reminders, followups, and more.
We’re launching our most secure, flexible plan purpose-built for large teams and organizations.